Refund policy
Return & Refund Policy
Last Updated: October 6, 2026
At Bait it.com, we want you to be satisfied with your purchase. If you are not completely satisfied, we're here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
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The item must be unused and in its original condition.
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The item must be returned with its original packaging, where applicable.
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Proof of purchase may be required.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and clear photos of the item. We will review the issue and provide an appropriate solution.
Refunds
Once we receive and inspect your returned item, we will notify you about the status of your refund.
Approved refunds will be issued to your original payment method. Please allow 5–10 business days for the refund to appear, depending on your payment provider.
Return Shipping
Unless the item is defective, damaged, or incorrect, return shipping costs are the customer's responsibility.
If the return is due to an error on our part, we will cover the applicable return shipping costs.
Non-Returnable Items
Certain products may not be eligible for return, including:
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Clearance or final-sale items
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Gift cards
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Personalized products
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Products that cannot be returned for health, hygiene, or safety reasons
Cancellations
If you need to cancel an order, please contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation.
Contact Us
For return or refund requests, please contact:
Bait it.com
Email: shinecommercehub@gmail.com
Website: https://www.baig.it.com/